ESTIMATED SHIPPING AND DELIVERY TIMES
Estimated shipping times are located on each product page. Please note that these are estimated shipping times and are subject to availability of product and/or manufacturer’s availability. If a product you have ordered is out of stock or on backorder, we will contact you with an estimated shipment date and you can decide to keep the order as is, cancel the item or cancel the entire order. Occasionally, issues arise that may lead to additional production time, such as our manufacturers experiencing a backup in production. If this is the case you will be alerted as soon as we are made aware that a problem exists. If you need to verify stock information and availability prior to placing your order, please contact customer service at 855.354.3364.
Note: Many of our manufacturers stop production during Christmas and New Year’s Eve. Orders placed during that week will not be processed until January 2.
TYPES OF DELIVERY
Standard Shipping: Items that are in stock ship within 1-2 business days and will arrive in approximately 3-5 business days from the ship date.
Expedited Shipping: The available shipping methods for products will be noted on the product page. Two day express delivery is available only for items that we have in-stock that specify that Second Day shipping is offered. Second Day express deliveries do not ship or deliver on weekends or holidays, but only during standard business days. Orders must be received at Demi Ryan by 2:00 pm Eastern Time to be delivered within 2 business days. Second Day Express delivery may not be available for items drop shipped from our suppliers and artisans.
Furniture, custom bedding and light fixtures are not available for Second Day delivery. Oversized items such as art, rugs and moses baskets are occasionally available for Second Day delivery, however additional shipping surcharges will apply. Please contact Demi Ryan directly if you are interested in Second Day delivery for products that do not specify this as an option on product pages.